Understanding Letters or Notices From the IRS

What to get notified from the IRS?

The IRS will send a notice or letter when:

  • you have a balance due;
  • You will get a higher or lower tax rebate than stated on the tax return;
  • The tax bureau has questioned the tax return;
  • The tax office needs to verify your identity;
  • the tax office needs more information;
  • the tax office has changed your tax return;
  • You have been notified by the tax office that there is a delay in processing your tax return.

what to do after receiving?

Read carefully: Most IRS letters and notices are about federal tax returns or tax accounts. Each notice addresses a specific issue and contains specific instructions on what to do. Timely action can minimize additional interest and penalty payments.

See if the information requires further action: If the letter is about a changed or corrected tax return, the taxpayer should review the information and compare it to the original tax return. Typically, action or contact with the IRS is only required if the taxpayer disagrees with the information on the letter, if the IRS requests more information, or if there is a balance owed.

Take action on request, including payment: The IRS and authorized private debt collection agencies do send letters by mail. Most of the time, the method of payment will be clearly stated in the letter. Even if you can’t pay the full amount owed, please try to pay it. If you directly log in to the payment page of the official website of the Internal Revenue Service IRS(https://www.irs.gov/payments,Filling in the corresponding options and paying online will be the fastest way and effectively avoid the possibility of mail loss.

Respond only if instructed to do so: Taxpayers are not required to respond to notices unless specifically told to do so. If taxpayers do need to call the IRS, they should use the number in the upper right corner of the notice and have copies of their tax forms and letters handy. It usually takes a long time to call the tax bureau, it may take 2-3 hours, please be patient.

Inform the IRS if you dispute the notice: If the taxpayer disagrees with the IRS position, the taxpayer should mail a letter explaining the reasons for disputing the notice. The sending address can be found on the letter, and information and documents supporting your opinion should be provided at the time of mailing for review by the Internal Revenue Service. The review speed of general letters is relatively slow, and in principle, we will reply within 30 days after mailing. However, since the outbreak, the Tax Bureau has experienced a significant lag in processing all letters.

Keep the letter or notice for your records: Taxpayers should keep the notice or letter they receive from the IRS. This includes adjustment notices when actions are taken on taxpayer accounts. Taxpayers should keep records for three years from the date they file their tax returns.

Watch out for scams: The IRS will never use social media or text messages to contact taxpayers. The first contact with the IRS is usually by mail. Taxpayers who are unsure if they owe the IRS money can check their tax account information at IRS.gov.

Location of notice or letter number
The notice (CP) or letter (LTR) number can be found on the upper or lower right corner of the letter.

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